ACADEMIC OPERATIONS ADMINISTRATOR- RC ONLINE

ADvTECH; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premier educational institution in South Africa is looking for an Administrative Coordinator to help maintain student records and support academic administration. The role involves data capturing, query resolution, and managing campus activities. Candidates should have a Diploma in Office Administration and 1-2 years of experience in an educational setting. Proficiency in MS Office is essential. The institution values diversity and is an equal opportunities employer.

Qualifications

• 1-2 years of experience in administrative duties and client service.
• 1-2 years' experience within an Educational Institution is required.
• Knowledge of South African higher education systems.

Responsibilities

• Maintain student records and manage assessment administration.
• Assist with administrative duties for assessment cycles.
• Support management in resolving student queries within set deadlines.

Skills

Time management

Customer service orientation

Effective communication skills

Attention to detail

Ability to adapt to change

Education

Diploma/Certification in Office Administration

Tools

MS Office

Job description

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures!

Job Purpose

To maintain student records; including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks.

Duties & Responsibilities

• Operating Procedures documentation; including query resolution.
• Data capturing and document management.
• Assist with administrative duties and set up of assessment cycles.
• Storeroom management and archiving
• Support management and the Academic team to ensure that deadlines are met student queries are resolved within agreed time frames.
• Support overall campus activities such as registration of students, orientation, open days, Internal and external audits.

Minimum requirements

• Diploma/Certification in Office Administration. NQF Level 6
• 1-2 years of experience in administrative duties & client service experience.
• 1-2 years' experience within an Educational Institution required.
• MS Office proficient

Key competencies

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.