User Experience Designer jobs in Singapore
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Senior Software Engineer
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.
Senior Software Engineer, Fullstack
GrabTaxi Holdings Pte. Ltd.
IT Support Engineer
Job summary
A technology firm in Singapore is seeking an IT Support Engineer to manage and maintain high-tech biometrics devices. The role involves supporting project teams, providing on-site IT support, and maintaining operational availability. Candidates should have a relevant IT qualification and experience in Windows environments. Career progression opportunities are available.
Benefits
Qualifications
- Prior exposure to IT operational environments is advantageous.
- Independent and has ownership of assigned tasks.
- Willingness to support team members.
Responsibilities
- Support project teams in IT implementation and installation.
- Provide 1st level on-site IT support to end-users.
- Perform daily health checks on the system.
Skills
Education
You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.
As a IT Support Engineer, you will be responsible for the following -
- Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
- Provide 1st level on-site IT support to the end-users.
- Provide findings and timely status update to the Project Manager on major issues escalated by users.
- Perform daily health check and inventory check on system.
- Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
- Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.
- Having prior exposure to IT operational environments is advantageous.
- A strong Team player with the ability to collaborate and willingness to support one another.
- Communicates well and has good interpersonal skills.
- Independent and has ownership of his/her assigned tasks.
- Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
- Have keen interest in IT Service Management
- Willing to work on rotations.
In the course of your tenure as IT Support Engineer, you will learn and acquire the following:
- Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
- Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
- Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
- Familiarity with the fundamental scope of work typically delivered in IT Support Services.
- Ability to work under time-sensitive situations.
- Career progression to Lead a team in providing IT Support Services.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.