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ICT Facilities Operation Technician
Job summary
A leading IT service provider in Singapore is seeking an ICT Facilities Operation Technician to manage installations and maintenance of IT and network services. The ideal candidate has a relevant certificate and at least two years of experience in the telecommunications or data center industry. You will provide support for various IT-related activities and ensure compliance with safety regulations. This position requires a class three driving license and independent work capability.
Qualifications
- At least two years of experience in telecommunications/data centre operations.
- Possess a class three driving license.
Responsibilities
- Perform installations and maintenance of IT/network services.
- Support offsite backup and cabling works.
- Conduct visual checks and assist in hardware relocation.
- Provide PC and network troubleshooting.
- Coordinate with end users and vendors for issue resolution.
- Maintain documentation and database records.
- Support IT-related activities as assigned.
- Be on standby for remote support.
Skills
Education
Position: ICT Facilities Operation Technician
Work Timings- Mon-Fri (8:00am to 5:30pm)
Location- Harbour Drive
- Perform day-to-day installation, maintenance, and troubleshooting of IT and network services in compliance with Singapore safety regulations.
- Support offsite backup tape handling, port operations (cranes, lighting masts, power systems), and cabling works (UTP, fibre, and low-voltage power).
- Conduct visual checks and assist in hardware relocation, redeployment, and equipment replacement (e.g., network switches, servers).
- Provide basic PC and network troubleshooting.
- Coordinate with end users and vendors to resolve issues, install patch cords, test circuits, and ensure timely service restoration.
- Provide progress updates to users and maintain accurate documentation and database records.
- Support other IT-related activities as assigned.
- Be on standby for remote support when required
- The Personnel shall have the following technical skills:
- Possess a certificate from the Institute of Technical Education (\"ITE\") in a relevant course or has at least two (2) years of experience in the telecommunications/data centre related industry in the operational field.
- Possess a class three (3) driving license for vehicles and be able to work independently without supervision.
If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at aparna@wshexperts.com.sg.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.