A tech support company in Singapore is seeking an IT Support Specialist to provide level 1 and 2 support, manage IT assets, and assist with procurement. The ideal candidate should have at least 3 years of experience in IT support and a diploma in Information Technology. Strong troubleshooting skills are essential for this role.
Qualifikationen
Minimum 3 years of working experience in IT support.
Experienced in troubleshooting minor IT issues.
Aufgaben
Provide level 1 and 2 IT Support to end-users.
Perform installation, configuration, and maintenance of IT equipment.
Manage IT asset lifecycle and procurement of IT products.
Kenntnisse
IT Support
Troubleshooting
Vendor Management
Ausbildung
Diploma in Information Technology or equivalent
Jobbeschreibung
Job Description
In charge of providing level 1 and 2 IT Support to end-users
Responsible in performing installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
In charge of providing end-user IT support for both local and remote locations daily to ensure smooth business operation
In charge of performing IT asset lifecycle management which include tech refresh, preventive maintenance and software license monitoring
Responsible in
In charge of performing stock take, asset management & update asset records for end user computing
In charge of procurement of IT equipment, software and related products
Responsible of providing assistance in the implementation of new end-user computing technologies
Taking charge of managing IT vendors and service contracts
Any other IT duties as assigned
Job Requirement
Minimum Diploma in Information Technology or equivalent
Minimum 3 years of working experience in IT support
Experienced in troubleshooting minor IT issues and escalating to higher levels of IT support
To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.
Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.
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