Full Time Clinic Assistant

ETERN MEDICAL FERNVALE PALM PTE. LTD.; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a patient-oriented clinic assistant to join their team. The successful candidate will engage in triaging patients, managing administrative tasks, and assisting in medical procedures Monday to Friday, including night and weekend shifts. You will be an integral part of a friendly and growth-oriented environment, dedicated to providing outstanding medical service.

Benefits

13-month bonus

Performance bonus payouts

Yearly medical and dental benefits

Training and development opportunities

Wellness programs

Team-building activities

Qualifications

• Minimum education requirement: GCE O’ level, NITEC, or Diploma.
• Customer service experience preferred.
• Good command of spoken English and basic IT proficiency required.

Responsibilities

• Triage, patient registration, and dispensing medication.
• Explain health packages and arrange appointments for follow-ups.
• Assist doctors with minor procedures and perform administrative duties.

Skills

Customer service

Sales

IT proficiency

Multilingual

Learning attitude

Education

GCE O’ level

NITEC

Higher NITEC

Diploma

Tools

Clinic Assist

Managed Care portals

Job description

Our work environment includes:

• Financial Rewards with Team Incentives
• 13-month bonus plus 2 payouts of performance bonus in a year
• Yearly Medical and Dental benefits
• Friendly and service-oriented environment
• Training and development for Growth opportunities
• Wellness programs and team-building activities

Job Description & Requirements

• Triage, Patient registration, dispensing of medication, and collecting payments
• Explain medical and health screen packages to patients
• Arrange/Booking appointments for patients for follow-up treatment and vaccination
• Answering phone, messaging and email enquiries
• Assist doctors with chaperoning and conduct minor procedures, swab procedures and vital signs measurement
• Performing administrative duties assigned by a superior
• Perform billing, including HSG, CHAS and Medisave payment transactions
• Daily e-submission of Insurance Managed Care claims
• Top up medications, assist in inventory, and stock-taking as required
• Infection Control, housekeeping and responsible for the cleanliness of the entire clinic facilities

Requirements:

• Minimum GCE O’ level, NITEC, Higher NITEC in any discipline. Diploma holders are welcome.
• Sales or customer service experience is an added advantage.
• Preferably, stay in the northeast area.
• Must be able to commit to full-time hours up to 44hr per workweek
• Must be able to commit to 3 nights and 1 weekend shift.
• Good learning and service attitude are compulsory. Passionate about customer service.
• Basic IT proficiency required (Clinic Assist, Managed Care portals)
• Good command of spoken English.
• The ability to speak more languages/dialects will be an added advantage