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A leading healthcare provider in Singapore is seeking customer service staff to support clinic operations. Responsibilities include patient registration, managing medical procedures, and ensuring accurate claims submissions. Ideal candidates have a keen service attitude and the ability to work flexible hours.
Role & Responsibilities:
Provide customer service including registration of patients, queue management, dispensing of medications, invoicing and collection of payment
Support doctors for inclinic procedures and chaperones
Perform clinical procedures such as simple dressing, ECG and nebuliser treatments
Ensure accurate and prompt claims submissions to government agencies and corporate partners
Manage medication, consumables and equipment including replenishment and housekeeping
Perform any other duties which may be assigned
Requirements:
Familiarity with clinic operations and/or usage of Plato CMS an advantage
Keen service attitude towards customer care and learning
Ability to commit night and weekend shifts
Ability to work in a team dependably
Across all Minmed Clinics. (North, East, West, Central)