Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
Customer Engagement
- Lead and motivate a small team of product managers to ensure effective performance across digital life and general insurance plans
- Influence internal teams to ensure smooth planning and execution of campaigns
- Develop segmented customer promotions strategy and determine customer promotions for the respective segments
- Spearhead and execute new activities to grow the business and generate leads for subsequent engagement
- Lead negotiations internally and externally to secure resources and budget for the team
- Ensure each event is delivered on time and in accordance with critical deadlines, approvals, and coordination timelines
Data Analysis and Management
- Drive and hold accountability for the Profit & Loss targets to achieve our DBS General Insurance and Digital Insurance targets
- Collaborate with Business Analytics to analyse performance of the key business drivers and levers
- Recommend next steps and lead the team to iterate for better performance
- Attend to requests for data and submit explanations for business performance
Business Forecasting and Reporting
- Lead business forecasting and target setting
- Prepare business forecasts and presentation materials for senior management and reviews with insurance partners
- Update senior management on General and Digital Insurance business via monthly reporting forums
Ad‑hoc Duties
- Involvement in special projects or other ad‑hoc tasks
Requirements
- Bachelor’s degree in a related discipline
- Strong written skills and a keen eye for detail. Education or experience in marketing and insurance will be a plus
- Strong stakeholder management skills and presentation skills for senior mgmt. reporting
- Strong ability to communicate clearly in meetings, emails and presentation decks
- Team player with good organisational and interpersonal skills
- Able to be flexible, follow tight deadlines, organise and prioritise work
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.