Trading Application Support Engineer - Night Coverage

MAYBANK SECURITIES PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading financial services firm in Singapore is seeking an experienced application support engineer with 6-8 years of experience to ensure smooth operation of trading applications. The successful candidate will troubleshoot issues, collaborate with teams, and automate processes. This is a night shift role with a contract duration of 12 months, presenting an opportunity for renewal. Candidates should have strong technical background in financial services applications and excellent problem-solving skills.

Qualifications

• Minimum 6 years of experience in technical support with trading applications.
• Proficiency in ASP.NET, FIX Engine, and Web Services.
• Experience in database management: MSSQL, Oracle, and MySQL.
• Familiar with managing Windows 2019 and RHEL8.x.
• Knowledge of zero trust and security principles.

Responsibilities

• Troubleshoot and resolve application issues efficiently.
• Collaborate with technology teams and end-users for requirements.
• Automate repetitive tasks to improve operational efficiency.
• Coordinate overall testing and verification post-deployment.
• Create SOPs for troubleshooting applications.

Skills

Technical support in financial services

ASP.NET

FIX Engine

Web Services

Database management

Windows management

RHEL management

Automation tools

Problem solving

Communication

Tools

MSSQL

Oracle

MySQL

Job description

About Maybank Securities

Maybank Securities (MSSG) is a leading brokerage and investment bank across ASEAN, Maybank Securities provides services in corporate finance & advisory, debt markets, equity capital markets, derivatives, retail and institutional securities broking & research and Prime Brokerage.

Job Description

MSSG is looking for a dynamic and skilled application support engineer with 6-8 years of experience to join our team. In this role, you'll be ensuring that our trading applications run smoothly, and coordinate with vendors for timely resolution. You will get opportunity to maintain and improve applications within the front end trading ecosystem. You'll work closely with users, vendors to solve problems and make our applications even better.

This is a 12 month contract role with a potential chance for renewal and conversion. This is a night shift role (Mon - Fri)

Responsibilities

• Troubleshoot and resolve issues ensuring minimal downtime and a great user experience with vendor.
• Collaborate with wider technology teams and end-users to gather requirements, understand their needs, and implement effective solutions including vendor management.
• Automate repetitive tasks, and reduce Day2 BAU toils.
• Coordinate overall testing, including post-deployment verifications.
• Create SOPs for troubleshooting
• Keep an eye of application's performance, identify areas for improvement, and take proactive steps to prevent future issues.
• Handle ad-hoc tasks such as generating reports and providing custom data analysis upon request.

Qualifications

• At least 6 years of experience in technical support with trading or financial services applications.
• Experienced in ASP.NET, FIX Engine and Web Services (IIS, Websphere etc)
• Experienced in Database management like MSSQL, Oracle and MySQL
• Experienced in managing OS like Windows 2019 and above, RHEL8.x and above
• Experienced in managing applications with zero trust and other security principles
• Experienced in defining the APM matrices and other relevant monitoring matrices
• Experience with automation tools and scripting language to improve operations efficiency
• Strong problem solving abilities with excellent communication and interpersonal skills
• Ability to work both independently and with a team in a dynamic environment
• Keen interest in financial markets.