Roles & Responsibilities
1) Social Media Marketing
- Plan and manage social media content calendars across key platforms.
- Work with designers or content creators to produce posts, videos, and reels.
- Write and adapt captions to match brand tone and wellness guidelines.
- Schedule and publish content regularly across social media channels.
- Monitor comments, messages, and engagement, and respond or elevate when needed.
- Track performance (reach, engagement) and suggest improvements.
- Stay updated on social media trends to improve content and visibility.
- Ensure all social media content is accurate, on-brand, and compliant.
2) Digital Marketing
- Plan, execute, and optimize paid digital advertising campaigns across Google SEM, SEO, Meta, TikTok, and other relevant channels to drive ROI.
- Monitor key marketing metrics (ROI, CTR, engagement), analyze performance, and recommend actionable improvements.
- Prepare monthly reports with actionable insights to improve our digital presence.
3) Creative & Marketing Support
- Work closely with internal designers on the development and execution of marketing creatives (e.g. posters, banners, flyers, in‑clinic materials, advertisements).
- Assist with minor design adaptations, content resizing, and layout adjustments where required.
- Ensure all creative outputs are aligned with brand guidelines, campaign objectives, and healthcare compliance standards.
- Coordinate with external vendors and printers to ensure quality production and timely delivery of materials.
4) Event & Brand Activations
- Support brand‑related activities, including content & design creation for promotional materials, email marketing, and internal communications.
- Support the planning and execution of marketing events, and brand activations – ensuring smooth operations and strong brand presence.
- Work closely with designers, outlet managers, and external vendors to support monthly marketing materials, promotions, and campaign execution.
5) Administrative & General Marketing Support
- Handle marketing administrative tasks such as voucher tracking, campaign documentation, and report preparation.
- Maintain marketing databases including CRM systems, mailing lists, and content libraries.
- Support internal communications related to marketing campaigns and promotions.
- Assist in organizing marketing assets, files, and documentation for easy access.
- Support ad‑hoc marketing tasks and projects as assigned by the Manager.
Requirements
- Diploma/Degree in Marketing, Business, or a related field.
- Minimum of 1 to 3 years of experience in marketing, preferably within the Health & Wellness/TCM industry.
- Performance‑driven understanding of digital marketing; familiar with Google PPC, SEO, Meta, and TikTok Ads, including basic setup, optimization, and performance tracking (CTR, conversions, ROI).
- A flexible, creative and detail‑oriented team player who can manage multiple tasks and deadlines.
- Proficient in Microsoft Office/Google Office tools. Knowledge of design software such as Photoshop, Illustrator, Canva and/or video editing tools will be an added advantage.
- Enjoy using social media and being updated with the latest digital trends.
- Must be able to work independently and also cooperate with the team.
- Working on weekends may be required for events (minimal).
- Proficient in both written and spoken English and Chinese due to industry.
Tell employers what skills you have
- CRM
- SEM
- Internal Communications
- Social Media
- Healthcare
- Email Marketing
- Canva
- Digital Marketing
- Video Editing
- SEO
- PPC
- Layout
- Able To Work Independently