Sales Support Coordinator

Kongsberg Gruppen; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading maritime technology firm based in Singapore is seeking a talented individual to support the Aftermarket Sales team. The role involves identifying customer opportunities, preparing maintenance planning packs, and coordinating sales efforts. Ideal candidates should have a relevant diploma and strong communication skills. Join a firm committed to innovation and sustainability in the marine industry.

Benefits

Competitive pay

Insurance and pension schemes

Professional development opportunities

Qualifications

• Relevant diploma or equivalent experience in the marine industry.
• Strong product knowledge related to the role.
• Ability to work independently with a systematic approach.
• Excellent communication skills and a solution-oriented mindset.
• Proficiency in Microsoft Office, CRM, and ERP systems.
• Fluency in written and spoken English.

Responsibilities

• Support Aftermarket Sales Managers in identifying customers and vessels scheduled for overhaul/maintenance.
• Analyze data to prioritize and propose customers where we expect the most benefit.
• Prepare maintenance planning packs for upcoming overhauls.
• Project manage and coordinate sales efforts and activities with stakeholders.
• Monitor and follow up on opportunities with the Aftermarket Sales Manager.
• Prepare for and support handovers to delivery organizations and projects.

Skills

Strong product knowledge

Excellent communication skills

Ability to work independently

Solution-oriented mindset

Proficiency in Microsoft Office

Fluency in English

Education

Relevant diploma or equivalent experience in the marine industry

Tools

CRM systems

ERP systems

Dynamics365

Job description

Make an impact with us at KONGSBERG. Your expertise protects People and Planet. We're seeking talented individuals to help us shape the maritime future. If you're ready to be part of this exciting journey, your adventure begins here!

Support our regional sales team in maintaining customer relations. Identify new opportunities with existing and new customers. Promote solutions and offerings covering the entire KM product portfolio. Focus on planning major overhauls and dockings proactively, maximizing Kongsberg opportunities, including spares, services, retrofits, and refits. Follow up on these opportunities closely with sales managers and product centers.

Drive impact through sales. Protecting People and Planet is our goal.

What you will be doing

• Support Aftermarket Sales Managers in identifying customers and vessels scheduled for overhaul/maintenance and proactively seek new opportunities with existing and new customers.
• Analyze data to prioritize and propose customers where we expect the most benefit.
• Prepare maintenance planning packs (binders) for upcoming overhauls, ensuring full coverage of the KM portfolio.
• Project manage and coordinate sales efforts and activities with internal and external stakeholders.
• Monitor and follow up on opportunities with the Aftermarket Sales Manager, keeping opportunities updated in our CRM system.
• Prepare for and support handovers to delivery organizations and aftermarket projects, assisting sales in customer meetings.
• Contribute to process improvements and maximize the use of supporting tools and systems (Dynamics365).

We think you should have

• Relevant diploma or equivalent experience in the marine industry.
• Strong product knowledge related to the role.
• Ability to work independently with a systematic approach.
• Excellent communication skills and a solution-oriented mindset.
• Proficiency in Microsoft Office, CRM, and ERP systems.
• Fluency in written and spoken English.

At KONGSBERG, we believe diversity fuels innovation. We encourage you to apply even if you do not meet every requirement. Your unique perspective is valuable. Your skills, attitude, and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government documentation. A pre-employment medical check may be required to ensure health and fitness for the role, in line with safety standards.

You are able to

• Act on your own initiative, make things happen, and accept responsibility for results.
• Build a network of contacts and relationships to achieve objectives.
• Adhere to company rules and procedures, executing plans with commitment.
• Use a systematic approach, plan ahead, prioritize, and allocate resources effectively.
• Communicate clearly, precisely, and structurally.
• Collaborate well with others, sharing knowledge and supporting team goals.
• Enjoy a position working for a leading maritime solutions provider.
• Access professional and personal development opportunities, including training and mentorship.
• Receive competitive pay and benefits, including insurance and pension schemes.

KONGSBERG's strength is in unity. Diverse minds, protecting People and Planet, drive innovation worldwide.

Work location

Kongsberg Maritime is a technology pioneer, enabling a sustainable future for our oceans. Our zero-emission technologies advance maritime industries and solve tough problems. Headquartered in Kongsberg, Norway, with facilities in 35 countries.

Our Global Customer Support division manages services, upgrades, and support for over 30,000 installations worldwide, ensuring cost-effective services and availability.

KONGSBERG is a leading global technology group with a two-century history of innovation. We value diversity and foster an inclusive culture to leverage different perspectives for positive business results.