Sales Coordinator/Insides Sales[IT/Solid knowledge of IT products, services, and solutions/Buki[...]

LINKEDCORP HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading consultancy firm in Singapore seeks an Inside Sales Coordinator to support the sales team and enhance revenue growth. Responsibilities include customer relationship management, processing orders, and ensuring smooth sales processes. Ideal candidates should have solid knowledge of IT products and prior sales experience. Proven proficiency in Microsoft Office and a team-oriented approach are essential. This role offers opportunities for professional development and is positioned within a dynamic environment.

Qualifications

• Minimum 1–2 years of relevant work experience.
• Experience in sales negotiations is an advantage.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Support sales team with lead generation and scheduling.
• Assist with marketing initiatives for trade shows and launches.
• Provide timely delivery schedules and updates to customers.
• Resolve customer issues and maintain records in CRM.
• Build relationships with vendors and suppliers.

Skills

Knowledge of IT products, services, and solutions

Sales experience (preferably in IT)

Proficiency in Microsoft Office

Team player in fast-paced environment

Ability to adapt to changing priorities

Results-driven

Education

Diploma/Degree or equivalent

Job description

Role Overview
We are looking for a proactive, detail-oriented, and customer-focused Inside Sales Coordinator to support our sales team and contribute to revenue growth. The successful candidate will play a key role in managing customer relationships, processing orders, coordinating with internal teams, and ensuring a smooth sales process from inquiry through to delivery.

KEY RESPONSIBILITIES

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Support the sales team with lead generation, appointment scheduling, pipeline management, and preparation of quotations, proposals, and presentations.
• Assist with sales and marketing initiatives, including trade shows, promotional events, and product launches.
• Provide customers and sales staff with timely delivery schedules and consignment updates.
• Resolve customer issues efficiently, escalating complex matters to the relevant departments when required.
• Maintain accurate records of sales activities, customer interactions, and transactions in CRM systems.
• Build and maintain strong relationships with vendors and suppliers.
• Coordinate with internal departments (e.g., logistics, finance, and system support) to ensure smooth order processing and on-time delivery.
• Collaborate with the Technical team to provide accurate product information to customers.
• Stay updated on product knowledge, pricing structures, and promotional offers.
• Partner with the Finance team to follow up on outstanding payments.

JOB REQUIREMENTS

• Solid knowledge of IT products, services, and solutions.
• Prior sales experience, ideally in the IT or technology sector.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• A team player who thrives in a fast-paced environment.
• Ability to adapt quickly to changing priorities and deadlines.
• Resourceful, results-driven, and committed to meeting targets.

QUALIFICATIONS

• Diploma/Degree or equivalent.
• Minimum 1–2 years of relevant work experience.
• Experience in sales negotiations will be an added advantage.
• Knowledge of sales and marketing principles and strategies preferred.