RESTAURANT MANAGER

MIXIANG CATERING MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent catering company in Singapore is seeking an experienced Restaurant Manager to oversee daily operations and lead a diverse team. The ideal candidate will have a diploma in hospitality, at least 2 years of managerial experience in the F&B industry, and strong leadership skills. Proficiency in MS Office and POS systems, along with bilingual abilities in English and Mandarin, are preferred. This position offers a competitive salary and opportunities for career advancement.

Qualifications

• Minimum 2 years of managerial experience in F&B industry.
• Knowledge of food safety and hygiene regulations.
• Bilingual in English and Mandarin preferred.

Responsibilities

• Oversee daily operations of the restaurant.
• Lead, train, and motivate the restaurant team.
• Manage staff scheduling and performance evaluation.
• Monitor food quality, hygiene, and safety standards.
• Handle customer inquiries and complaints.
• Manage inventory and control costs.
• Prepare and analyze sales reports and budgets.
• Assist in planning marketing activities.
• Ensure teamwork between front-of-house and back-of-house.

Skills

Leadership

Problem-solving

Organizational skills

Customer service

Communication

Education

Diploma/Degree in Hospitality or F&B Management

Tools

MS Office

POS systems

Job description

Responsibilities 职责

• Oversee the daily operations of the restaurant, ensuring smooth workflow and high service standards.
  负责餐厅的日常运营管理，确保工作流程顺畅及服务质量达标。

• Lead, train, and motivate the restaurant team, including servers, kitchen staff, and supervisors.
  带领、培训并激励餐厅团队，包括服务员、厨房员工及主管。

• Manage staff scheduling, attendance, and performance evaluation.
  管理员工排班、出勤及绩效考核。

• Monitor food quality, hygiene, and safety standards in compliance with regulations.
  监督餐饮质量、卫生及安全标准，确保符合法规要求。

• Handle customer inquiries, feedback, and complaints promptly and professionally.
  及时且专业地处理客户的咨询、反馈和投诉。

• Manage inventory, suppliers, and cost control to optimize restaurant profitability.
  管理库存、供应商及成本控制，以优化餐厅盈利能力。

• Prepare and analyze sales reports, budgets, and business performance.
  编制并分析销售报告、预算及业务表现。

• Assist in planning and executing marketing activities and promotions.
  协助策划并执行市场推广活动和促销方案。

• Ensure excellent teamwork and communication between front-of-house and back-of-house staff.
  确保前厅与后厨之间的良好沟通与合作。

• Perform other duties assigned by management.
  完成管理层交办的其他任务。

Requirements 要求

• Diploma/Degree in Hospitality, F&B Management, or related field is prefered.
  酒店管理、餐饮管理或相关专业文凭/学位优先。
• Minimum 2 years of managerial experience in F&B industry.
  至少 2 年餐饮业管理经验。
• Strong leadership, problem-solving, and organizational skills.
  具备优秀的领导力、问题解决能力及组织能力。
• Excellent customer service and communication skills.
  优秀的客户服务和沟通能力。
• Knowledge of food safety and hygiene regulations.
  熟悉食品安全与卫生法规。
• Proficiency in MS Office and POS systems.
  熟练使用 MS Office 及餐饮收银系统。
• Bilingual in English and Mandarin preferred (to liaise with Mandarin-speaking staff and customers).
  中英文双语优先（需与中文员工及客户沟通）。