Refrigeration Engineer - Service Maintenance - URGENT

Talent Trader Group; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated technical support specialist to enhance customer satisfaction in the refrigeration sector. This role involves providing on-site assistance, diagnosing technical issues, and collaborating with teams to develop innovative solutions. The ideal candidate will have a strong background in mechanical engineering and refrigeration systems, coupled with excellent communication skills. Join a dynamic team where your expertise will contribute to product improvement and customer success, ensuring a rewarding career in a supportive environment.

Qualifications

• Bachelor's in Mechanical Engineering or related field required.
• Prior experience in technical support within refrigeration industry.

Responsibilities

• Provide technical support and troubleshooting for refrigeration systems.
• Collaborate with teams to implement solutions for customer issues.
• Create and maintain documentation for troubleshooting and manuals.

Skills

Technical Support

Troubleshooting

Refrigeration Systems Knowledge

Communication Skills

Problem-Solving Skills

Team Collaboration

Education

Bachelor's degree in Mechanical Engineering

Job description

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Minimum Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

If you are interested in the advertised position, please click on the APPLY button below to send in your resume or send to [e-mail].