Pet Shop Front Desk / Retail Assistant

TALENTVIS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A pet care service company in Punggol is seeking a Retail Assistant to manage customer relations and appointments. Candidates should have prior experience handling dogs or cats, and basic grooming skills are a plus. The role operates on a fixed 5-day workweek with additional benefits including a 13th month salary and annual increments.

Benefits

Fixed 13th month salary

Performance bonus opportunities

Annual leave increment

Professional development and training

Employee discounts

Company Travel

Qualifications

• Prior pet shop or vet clinic experience is required.
• Availability required from Fridays to Sundays.

Responsibilities

• Greet and welcome all guests and direct inquiries.
• Engage customers in selecting grooming packages.
• Manage and schedule grooming appointments.
• Maintain safety, hygiene, and cleanliness.
• Resolve customer concerns professionally.
• Support daily business activities.

Skills

Handling and caring for dogs and cats

Basic grooming skills

Job description

Pet Shop Front Desk / Retail Assistant

Location: Punggol (best can rotate with Upper Bukit Timah)

Working days: 5 days work week (PH OFF)

Working hours: Weekdays 8am-6pm; Weekend 10am-8pm Saturday, 10am-7pm Sunday

Salary $2500 - $2800

Must have prior pet shop or vet clinic experience to handle and work with large amount of dogs

Job Responsibilities

• Warmly greet and welcome all guests, answer calls, and direct inquiries as needed.
• Engage with customers to recommend and guide them in selecting suitable grooming packages.
• Manage and schedule grooming appointments to ensure smooth daily operations.
• Maintain workplace safety, hygiene, and cleanliness across the grooming centre.
• Address and resolve customer concerns in a professional and timely manner.
• Support the Grooming Team and Doggy Daycare in day-to-day business activities.
• Assist with retail sales, product recommendations, and inventory management.

Requirements & Skills

• 5-day work week (availability required from Fridays to Sundays).
• Experience in handling and caring for both dogs and cats.
• Basic grooming skills will be considered an added advantage.

Benefits

• Fixed 13th month salary
• Performance bonus opportunities
• Annual leave increment each year
• Basic salary increment annually
• Professional development and training opportunities
• Employee discounts on products and services
• Company Travel

Note: Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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We regret to inform that only shortlisted candidates would be notified.

Interested applicants may send their resume to [e-mail] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800