Perm Assistant Executive/Executive (Marine Claims) #HMS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 3,000 - 5,000; Full time

Job summary

A recruitment agency in Singapore is looking for an Assistant Executive/Executive to handle marine claims management. You will liaise with clients, collect claim details, manage correspondence, and verify payment processes. The ideal candidate should be organized and able to handle multiple stakeholders. This position offers a salary of $3,500 to $4,500 monthly.

Responsibilities

• Liaise with clients and intermediaries on claims.
• Gather customer details upon claims notification.
• Manage claims correspondence and file creation.
• Verify premium payment before processing claims.

Job description

Overview

Nearest MRT: Telok Ayer

8.45am to 5.45pm (Mon to Fri)

$3,500 - $4,500 x 12

Perm Assistant Executive/Executive (Marine Claims)

Responsibilities

• Liaise with clients, intermediaries, surveyors/adjustors, handling agents, overseas Principals and TM Group of Companies.
• Manage correspondence and attend meetings with clients/intermediaries when required.
• Upon claims notification, gather relevant customers' details, arrange surveys and contact settling agents if needed.
• Create claim files/checklist and check policy/reinsurance/treaty arrangements before confirming underwriting accpetance with TM Group of Companies.
• Send Acknowledgment Letter and request necessary claims documents from clients/intermediaries.
• Prepare and dispatch PLA/Cash-Call Advice; follow up with reinsurers for payments.
• Draft LLA/MLR for approval and ensure reserves are timely and accurate.
• Maintain and review diary dates of 'live' files and ensure proper bring-up dates before archiving.
• Verify premium payment before processing claims and liaise with Finance on payment delays.
• Forward claims with strong recovery prospects to Claims Recovery Agents and actively follow up on recovery action.
• Update records for exceptional claims (e.g. ex-gratia payments, large losses) and related recoveries.
• Review and escalate claims exceeding authority to HOD/Senior Management for approval before notifying Customers, Settling Agents, etc.
• Review files regularly, compile monthly/quarterly statistics as needed
• Conduct UAT for Marine Claims module.
• Carry out duties assigned by management.

Interested candidates, do submit your resume to: [e-mail] OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820