Part-time Clinic Assistant

PHOENIX MEDICAL GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A healthcare provider in Singapore is seeking a dedicated Part-time Clinic Assistant to help with patient care and administrative operations. Responsibilities include scheduling appointments, maintaining patient records, and assisting with insurance claims. Candidates should have O'Levels or equivalent, strong interpersonal and communication skills, and be able to work on weekends. Experience in a healthcare setting is preferred.

Qualifications

• Minimum O'Levels or equivalent.
• Relevant experience in clinic/healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure quality services.
• Computer literate/savvy.
• Able to work on weekends.
• Students welcome.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Obtain, key and maintain patient data records.
• Assist in patient health insurance claims process.
• Manage internal and external communications.
• Dispensing of medications.
• Ensure cleanliness of the premises.
• Sterilize medical equipment.

Skills

Interpersonal skills

Written and verbal communication

Organizational skills

Computer literacy

Education

O'Levels or equivalent

Job description

Overview

We are seeking a dedicated Part-time Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Responsibilities

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low
• Oversee the purchasing, maintenance, and repair of clinic equipment when required

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements

• Minimum O'Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Computer literate/savvy
• Able to work on weekends
• Students welcome