Operations Trainee / Executive (F&B)

FPE MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food court management company in Singapore is seeking an operations manager to supervise daily operations, ensure compliance with health and safety standards, and enhance customer experience. The ideal candidate will possess excellent communication skills and the ability to work hands-on in a fast-paced environment.

Qualifications

• Willing to be involved in hands-on operations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court/food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills

Hands-on operations

Communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Job description

Key Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills/Qualifications

• Willing to be involved in hands on operations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.