Operations Manager

THE KING'S POOL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality management company in Singapore is seeking an Operations Manager to oversee daily operations and ensure excellent customer service. The ideal candidate will have experience in operations management, strong leadership skills, and the ability to maintain high health and safety standards. This role requires working 44 hours per week, including weekends and public holidays, with a salary range of $3,600 - $4,200.

Qualifications

• Previous experiences in counter duties or operations management is essential.
• Understanding of health and safety regulations.

Responsibilities

• Oversee daily operations and manage staff.
• Uphold the highest standards of customer service.
• Handle customer enquiries, complaints, and feedback promptly.

Skills

Leadership skills

Interpersonal skills

Communication skills

Customer service abilities

Job description

Key Responsibilities

• Oversee daily operations, manage staff
• Uphold the highest standards of customer service
• Maintain a clean and organised environment
• Handle customer enquiries, complaints and feedback professionally and promptly
• 44 hours per week / Cover 5 shifts per week
• Able to work weekends & public holidays

Qualifications

• Previous experiences in counter duties/operations management is essential.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Understanding of health and safety regulations.

Salary: $3,600 - $4,200