Operations Executive

HUAKEONG TRADING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading trading company in Singapore seeks an Operations Administrator to oversee daily transport operations. The role involves managing administrative tasks, ensuring smooth execution of transport activities, and effectively resolving issues as they arise. Candidates should possess strong leadership, strategic thinking, and excellent organizational skills to excel in this dynamic environment.

Qualifications

• Strong leadership and management competencies required.
• Excellent organizational and communication skills essential.
• Familiarity with Singapore roads and strategic planning for drivers.

Responsibilities

• Manage day-to-day operations, including handling phone/email queries.
• Liaise with drivers and customers to ensure smooth operations.
• Handle incident investigations and report writing.

Skills

Leadership skills

Strategic thinking

Critical thinking

Negotiation skills

Time management

Organizational skills

Communication skills

Interpersonal skills

Education

Experience in related field

Mechanical knowledge

Job description

Job responsibilities:

• To perform general administrative duties related to the day-to-day operations, including phone/email queries from clients
• To manage daily transport operational duties and ensure all activities are carry out within schedule
• To review schedule and routing when needed, in the most cost-efficient manner
• Take ownership and resolve any urgent or critical issues escalated by the Client or team
• Liaise with drivers and customers to ensure that the job runs smoothly.
• Handle vehicles inspections, customer's complaints and drivers problems when in need
• Work closely with Client to support investigation and service recovery process
• Incident and accident investigation and report writing when required.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties and responsibilities that may be assigned by the management from time to time
• Able to work with mechanic to resolve issue arises with regards to the fleet

Requirements:

• Strong leadership skills and management competencies
• Strategic & critical thinking as well as decision-making and negotiation skills
• Able to adapt, prioritize, exercise initiative, manage pressure, multi-task and work independently
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people
• Time management/ meticulous and mature in work.
• Familiar with Singapore road and strategic planning for the driver's job
• Able to resolve driver's problem immediately
• Preferrably with working experience in the related field and/ or mechanic knowledge