L1 Field Engineer (24/7 Shift)

GMP Technologies; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is looking for an L1 Field Engineer to provide on-site support for IT systems. You will troubleshoot network and desktop issues, ensuring systems meet performance standards. Candidates should have a diploma in IT or a related field, with a strong grasp of Windows OS and network troubleshooting. This role requires a customer-oriented attitude, analytical skills, and a willingness to work rotational shifts (2 days on, 2 days off).

Qualifications

• Experience in desktop support and good working knowledge in Windows OS.
• Familiarity with basic networking concepts.
• System and database administration experience will be an advantage.

Responsibilities

• Provide on-site support for IT systems.
• Troubleshoot and ensure systems meet SLA.
• Support scheduling and deployment of information.

Skills

Network troubleshooting

Desktop support

Analytical skills

Customer-oriented attitude

Education

Diploma in IT or relevant discipline

Tools

Windows OS

Job description

About the job L1 Field Engineer (24/7 Shift)

Responsibility

• To provide on-site support for IT systems.
• To be involved in network and desktop troubleshooting, with operation experience to ensure that the system meets the SLA.
• To provide support on the scheduling and deployment of information to the IT systems.
• To work with product team on any system enhancement or troubleshooting.

Requirements

• Diploma in IT or relevant discipline, with experience in desktop support and good working knowledge in Windows OS, Basic Networking.
• Skills in network and desktop troubleshooting, with operation experience to ensure that the system meets the SLA, and system and database admin experience will be an advantage.
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills.
• Willing to travel to multiple sites and comfortable with shift schedule: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com and search for Job Reference:QWVYW896

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845