Junior Desktop Support Engineer: Windows & Office 365

Alphaeus Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company is seeking a Desktop Engineer in Singapore to provide desktop support, ensuring compliance of software and operations. The ideal candidate should have a diploma/ITE qualification, experience in desktop support, and knowledge of Microsoft Windows 10 and Office 365. Relevant certifications such as CompTIA A+ or Microsoft Certified are preferred. Strong communication skills and the ability to work under pressure are essential for this role.

Qualifications

• Min. ITE/Diploma graduate with 1 year experience in desktop support.
• Clear Spoken & Written English.
• Previous IT helpdesk and/or call centre support experience.

Responsibilities

• Perform Desktop Support services to users.
• Perform imaging/re-imaging.
• Perform asset inventories.
• Technical escalation to 3rd party vendor.
• Update and create work instructions and procedures.

Skills

Desktop Support

Microsoft Windows 10

Microsoft Office 365

Communication Skills

Coordination Skills

Education

ITE/Diploma

Tools

CompTIA A+

CompTIA Security+

CompTIA Network+

Microsoft Certified: Windows Client

Microsoft Certified: Managing Modern Desktops

Job description

A technology company is seeking a Desktop Engineer in Singapore to provide desktop support, ensuring compliance of software and operations. The ideal candidate should have a diploma/ITE qualification, experience in desktop support, and knowledge of Microsoft Windows 10 and Office 365. Relevant certifications such as CompTIA A+ or Microsoft Certified are preferred. Strong communication skills and the ability to work under pressure are essential for this role.