Human Resource & Admin Manager

CREDIT COUNSELLING SINGAPORE; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading organization in Singapore is seeking an Assistant Manager for HR and Admin functions. The successful candidate will manage recruitment processes, develop HR policies, and handle payroll duties. Applicants should possess a degree in Human Resource Management and have over 10 years of experience, with at least 5 years in a supervisory role. Strong organizational skills and a service excellence mindset are essential. This position offers an opportunity to contribute to key HR initiatives.

Qualifications

• More than 10 years of working experience with at least 5 years in a supervisory role handling HR matters.
• Familiar with the Employment Act.
• Positive attitude and service excellence mindset.

Responsibilities

• Responsible for HR and administrative functions.
• Work with department heads to review and draw up job descriptions.
• Coordinate on-boarding for new staff and liaise with departments.
• Review and draft HR policies and update staff handbook.
• Handle payroll functions and monitor staff contracts.

Skills

Strong organisational skills

Time management skills

Service excellence mindset

Self-starter

Team player

Education

Degree in Human Resource Management or equivalent

Job description

Roles & Responsibilities

The job incumbent (Assistant Manager, HOD) will be responsible for the Human Resources and Admin functions.

Recruitment and Selection

• Work with respective department heads to review & draw up job descriptions to advertise for job vacancies and conduct interviews.
• Coordinate and conduct on-boarding for new staff, such as liaising with respective departments on seating arrangement, email account, and orientation, etc.

Policies, Payroll and Performance Management

• Review and draft HR policies.
• Update Staff Handbook and Code of Conduct.
• Preparation of employment documents such as letter of employment, increment, resignation acceptance and disciplinary action, etc.
• Monitor staff contracts and renewals.
• Payroll function, including submission of CPF contribution, preparation of IR8A and application for government reimbursement, etc.
• Leave record keeping.
• Investigate and record whistle blowing issues.
• Investigate, mediate and record staff complaints, dispute & grievance incidents.
• Liaise with HR consultant, where applicable.

Training and Development

• Formalise competency framework and identify training needs.
• Course registration and related follow-up with the course provider, sponsor and Government subsidy claims, etc.

Management Reporting, Surveys and Company Secretariat Matters

• Prepare HR budget.
• Review headcount requirements with HODs for budget planning.
• Participate in MOM surveys, NCSS surveys and salary surveys.
• Administer & report on Balanced Scorecard.
• Coordinate, prepare, conduct presentation (HR related) and take minutes in Board and Committee meetings.
• Ensure that the Directors and staff execute the yearly Conflict of Interest declaration in compliance with National Council of Social Service’ guidelines.

Procurement

• Adhere to Procurement Policies for general purchases, festive gifts, as well as insurance policies, etc.

Office Administration

• Coordinate company events, e.g. CNY lunch, Christmas lunch, Anniversary, etc.
• General administrative duties, such as air-con servicing, lighting and furniture repairs, office asset management, etc.

Others

• Adhere to Personal Data Protection Act and CCS policies; and observe confidentiality of staff and client’s information.
• Any other duties that require assistance.

Job Pre-Requisites

• Degree in Human Resource Management or equivalent.
• Candidate with more than 10 years of working experience with at least 5 years in a supervisory role handling HR matter.
• Familiar with the Employment Act.
• Positive attitude with a service excellence mindset.
• Strong organisational and time management skills.
• An independent self-starter and a team player.