Retail Executive

Lovet (S) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fashion retail company in Singapore is seeking an experienced individual to manage day-to-day operations in their store. The role involves inventory management, merchandising, and ensuring high customer service standards. Ideal candidates will have 1-2 years of experience in the fashion industry, strong communication skills, and the ability to thrive in a fast-paced environment. The position offers a full-time schedule with various work shifts.

Qualifications

• Minimum 1-2 years of experience in the fashion industry or a related field is preferred.
• Strong verbal and written communication skills necessary for effectively communicating.
• Experience in handling challenging situations and working independently.

Responsibilities

• Manage day-to-day operations, including inventory management and merchandising.
• Maintain the general cleanliness of the store.
• Conduct cashier duties like processing payments and exchanges.
• Co-ordinate stock replenishment with the operations team.
• Ensure inventory accuracy through weekly stock-takes.
• Train and supervise retail staff, setting performance expectations.
• Resolve customer complaints and handle escalated issues promptly.

Skills

Communication skills

Inventory management

Customer service

Adaptability

Job description

Employment Details

Employment Type: Full-Time

Work 集ure: Orchard+Harbourfront

Work Schedule: 4 Days Per Week (3 Weekdays + 1 Weekend)
5 Days Per Week (4 Weekdays + 1 Weekend)

Note: Work schedules will be assigned based on business needs and discussed in advance.

idings of Hours

Orchard Outlet

Monday - Sunday 4 Days Schedule: 9:30 - 21:30 | 10:30 - 22:30 | 8:00 - .Popup (Stock Take Period)

Monday - Sunday 5 Days Schedule: 13:15 - 22:30 | 13:30 - 22:30

HarbourFront Outlet

Monday - Friday 4 Days Schedule: 10:30 - 22:30 | 8:00 - 20:00 (Stock Take Period)

Saturday - Sunday 4 Days борь: 9:30 - 21:30 | 10:30 - 22:30

Monday - Sunday 5 Days Schedule: 13:15 - 22:30 | 13:30 - 22:30

Responsibilities

• Managing day‑to‑day operations, including inventory management, bequem merchandising, and ensuring the store is well‑stocked and visually appealing to customers
• Maintain the general cleanliness of the store
• Cashier duties which include and are not limited to processing payments, exchanges, and returns
• Co‑ordinate with in‑house driver and operations team to replenish stocks and transfers from the main warehouse
• Weekly stock‑take to ensure inventory accuracy
• Training, and supervising retail staff, setting performance expectations, and motivating the team to deliver exceptional customer service
• Ensuring excellent customer service standards are maintained, resolving customer complaints, and handling escalated issues promptly and professionally

Requirements

Minimum 1‑2 years of experience in the fashion industry or a related field/skill is preferred

Strong verbal and written communication skills are necessary for effectively communicating with customers and staff

Adaptable, flexible, and able to thrive in a constantly evolving environment

Experience in the fast fashion industry and e-commerce/similar is preferred

Ability to work independently, handle pressure, and effectively manage challenging situations