E‑Commerce Customer Support Specialist — Immediate Start

TracX Logis; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An E-commerce logistics company in Singapore is looking for full-time Customer Service Executives. You will be responsible for providing excellent customer service via calls and emails, handling complaints, and ensuring timely resolutions. Prior call center experience is preferred, but a positive attitude and willingness to learn can compensate. Attractive remuneration package includes salary, performance incentives, and additional allowances.

Benefits

Performance Incentive

Attendance Incentive

Meal Allowance

12 days annual leave

14 days medical leave

Qualifications

• Able to start immediately will be preferred.
• Prior experience in call centers is preferred.
• Willingness to learn and positive attitude.

Responsibilities

• Provide friendly and professional communication during call transactions and email enquiries.
• Advise clear and accurate information based on enquiries.
• Handle complaints and ensure prompt resolutions.

Job description

An E-commerce logistics company in Singapore is looking for full-time Customer Service Executives. You will be responsible for providing excellent customer service via calls and emails, handling complaints, and ensuring timely resolutions. Prior call center experience is preferred, but a positive attitude and willingness to learn can compensate. Attractive remuneration package includes salary, performance incentives, and additional allowances.