Customer / Public Relations Officer

HURSON BUILDERS PTE. LTD.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

A leading construction company in Singapore is seeking an experienced public relations professional to manage resident interactions for Home Improvement Program projects. The ideal candidate will have at least 3 years of relevant experience, possess strong communication skills, and be effective in resolving conflicts and concerns from the community.

Qualifications

• Minimum 3 years of public relations experience.
• Experience in Home Improvement Programme (HIP) project.

Responsibilities

• Manage public relation issues and general project queries with residents.
• Attend dialogue sessions with various stakeholders.
• Conduct regular visits to residents to gather feedback.

Skills

Public relations management

Conflict resolution

Effective communication

Education

GCE A Level Certificate / Diploma in relevant field

Job description

Responsibilities

• Shall be competent and possesses the skill, knowledge and ability to manage public relation issues and general project queries with the residents effectively. Dealing with requests and handling complaints, conflicts and feedback pertaining to the project (HDB) Handle, resolve, with tact and patience.
• Attend dialogue sessions with the Client, Resident Committees, Citizens' Consultative Committees, Town Councils and any party as directed by the Board or the Client.
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
• Plan and promote public relation programs for Home Improvement Program (HIP) such as preparing circulars, letters and notices.
• Perform administrative/clerical duties.
• Record the minutes of meetings pertaining to the assigned project.
• Provide administrative support assistance and other ad-hoc if required.

Qualifications

• Minimum qualification of GCE A Level Certificate /Diploma in relevant.
• Minimum 3 years of public relations experience / in Home Improvement Programme (HIP) project.