Customer Engagement Ambassador

-; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A reputable educational centre in Singapore is seeking a Customer Engagement Ambassador to create a positive first impression for parents and visitors. The role includes support in customer service, administrative tasks, and ensuring cleanliness and safety in learning spaces. Ideal candidates should possess a minimum GCE 'O' Levels and have prior customer service experience. This is a full-time position with a stable work schedule including weekends.

Benefits

Supportive and positive work environment

Meaningful role supporting children and families

Stable full-time schedule

Qualifications

• Fluent in spoken English is required.
• Prior customer service or front-facing experience is preferred.
• Friendly, proactive, and well-organised personality.

Responsibilities

• Serve as the first point of contact for parents and visitors.
• Manage student enrolments, filing, and documentation.
• Maintain cleanliness and safety of common areas during lessons.

Skills

Customer service

Communication

Organizational skills

Education

Minimum GCE 'O' Levels

Job description

Join Our Team as a Customer Engagement Ambassador (Full-Time)

Location: Bukit Timah Plaza, Woodleigh Mall, Seletar Hills

Do you enjoy working with people and creating positive first impressions? We are looking for a Customer Engagement Ambassador to be the welcoming face of our centre. This role is ideal for someone who is friendly, organised, and enjoys supporting both parents and children in a learning environment.

What You’ll Do:

• Customer Service & Communication:
  • Serve as the first point of contact for parents and visitors through calls, messages, emails, and walk-ins
  • Follow up on enquiries and prospective leads
  • Support students during arrival, waiting, and dismissal times
• Administrative Support:
  • Manage student enrolments, filing, and documentation
  • Prepare learning materials and assist teachers before and during classes
• Housekeeping & Safety:
  • Maintain cleanliness and safety of common areas during lessons
  • Disinfect high-touch surfaces regularly
  • Assist younger students when needed

What We’re Looking For:

• Minimum GCE 'O' Levels
• Fluent in spoken English
• Prior customer service or front-facing experience
• Friendly, proactive, and well‑organised

Why Join Us?

• Supportive and positive work environment
• Meaningful role supporting children and families
• Stable full-time schedule

Work Schedule:

Monday to Wednesday: 12:00pm - 9:00pm
Saturday and Sunday: 9:00am - 6:00pm

If you enjoy helping people and keeping things running smoothly, we’d love to hear from you.