Credit Controller

DKSH Spain; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial services firm in Singapore seeks a Credit Controller to manage credit risk and oversee the collections process. This role involves evaluating customer creditworthiness, leading a team in accounts receivable management, and ensuring compliance with company policies. The ideal candidate should have over 5 years of experience in credit control, a bachelor's degree in finance or accounting, and proficiency in SAP. Strong analytical skills and leadership abilities are crucial for success.

Qualifications

• Minimum 5 years of related working experience in credit control or accounts receivable management.
• At least 2 years of leadership experience in a team-lead or managerial role.
• Experience in dealing with high-volume receivables and various customer segments.

Responsibilities

• Evaluate the creditworthiness of customers and approve credit limits.
• Oversee the daily management of accounts receivables.
• Prepare and analyze AR reports on collection trends.

Skills

Credit Assessment and Review

Collection Procedures

Accounts Receivable Reporting

Strong negotiation and communication skills

Analytical mindset

Proficient in Microsoft Office

Knowledge of SAP

Education

Bachelor’s Degree in Finance, Accounting, Business Administration or related field

Professional certificate in ACCA, CPA or equivalent

Tools

SAP

Microsoft Excel

Job description

Job Summary

The Credit Controller is responsible for managing the company’s credit risk by effectively overseeing credit control operations, monitoring receivables, and ensuring timely collections in accordance with company policies and procedures. This role plays a critical part in improving the company’s cash flow, minimizing bad debts, and maintaining a healthy working capital position.

General Responsibilities

Credit Assessment & Risk Management

• Evaluate the creditworthiness of new and existing customers, approve or recommend credit limits in line with internal credit policies.
• Review and maintain up-to-date customer credit profiles.
• Recommend actions and strategies to mitigate credit risk exposure.
• Support the development and enforcement of standardized credit control policies and procedures.

Debt Collection & Receivables Management

• Oversee the daily management of accounts receivables and ensure timely collection of outstanding debts.
• Monitor AR aging reports and take proactive action on overdue accounts.
• Liaise with internal teams (Sales, Customer Service, Billing) to resolve any disputes impacting payments.
• Ensure proper documentation and escalation for delinquent accounts.
• Initiate legal or recovery actions as necessary in collaboration with legal counsel.

Reporting & Analysis

• Prepare and analyze AR reports, customer performance and collection trends on a weekly/monthly basis.
• Track key metrics such as Days Sales Outstanding (DSO), collection rates and bad debt provisions.
• Provide insights and recommendations to management for improving cash collection.

Process Improvement & Audit Compliance

• Identify and implement continuous improvement initiatives to streamline credit and collection processes.
• Ensure compliance with internal controls, audit requirements, and company policies.
• Participate in internal or external audits relating to accounts receivable or credit management.

Leadership responsibilities

• Lead, coach and develop credit control team members to achieve performance targets.
• Provide guidance, set KPIs and offer regular feedback to junior staff.
• Foster a customer‑centric and results‑driven team culture.

Functional Skills and Knowledge

Skills and knowledge

• Credit Assessment and Review
• Collection Procedures
• Accounts Receivable Reporting
• Basic Accounting Knowledge
• Knowledge of SAP
• Intermediate or higher accounting knowledge
• Knowledge of process improvement theories (LEAN, Six Sigma, TQM, etc.)

Soft skills

• Strong negotiation and communication skills across all levels.
• Analytical mindset with strong attention to detail.
• Proficient in Microsoft Office (especially Excel); experience with accounting or ERP systems (e.g. SAP).
• Ability to work under pressure and meet tight deadlines.

Education

• Bachelor’s Degree in Finance, Accounting, Business Administration or related field.
• Professional certificate in ACCA, CPA or equivalent is a plus.

Work experience

• Minimum 5 years of related working experience in credit control or accounts receivable management.
• At least 2 years of leadership experience in a team‑lead or managerial role (for Manager level).
• Experience in dealing with high‑volume receivables and various customer segments (B2B/B2C).

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Key Skills

Administration, Credit Control, Copy Editing, EMC, Back Office Support
Employment Type : Full Time
Experience : years
Vacancy : 1