Banking App Ops Engineer — DevOps, Automation & On-Call

GMP RECRUITMENT SERVICES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a technical support specialist in Singapore. The ideal candidate has at least 3 years of experience with UNIX environments and scripting languages. Responsibilities include managing technical incidents, ensuring SLA compliance, and improving service reliability. The role also involves knowledge sharing within teams, supporting complex operations, and working in rotational shifts with on-call support requirements.

Qualifications

• Minimum 3 years of experience with UNIX environments.
• Minimum 3 years of experience in scripting languages such as Python or Powershell.
• Minimum 2 years of hands-on experience in tools like Ansible, Gitlab, Azure Devops, Docker, or Kubernetes.

Responsibilities

• Ensure SLA and priorities are respected.
• Manage technical issues, escalations, and delivery levels.
• Collaborate with various teams within ITS and BLI.

Skills

UNIX environments

Scripting languages (Python, Powershell)

Ansible

Gitlab

Azure Devops

Docker

Kubernetes

Control-M

CICD pipelines

ITIL practices

Agile practices

Observability tools (Grafana, Kibana, Prometheus, Dynatrace)

Job description

A leading recruitment agency is seeking a technical support specialist in Singapore. The ideal candidate has at least 3 years of experience with UNIX environments and scripting languages. Responsibilities include managing technical incidents, ensuring SLA compliance, and improving service reliability. The role also involves knowledge sharing within teams, supporting complex operations, and working in rotational shifts with on-call support requirements.