Assistant Restaurant Manager

CAFE O SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local restaurant in Singapore is seeking a Restaurant Manager to oversee overall operations. Responsibilities include supervising shifts, ensuring quality standards, handling customer complaints, and maintaining positive staff relationships. The ideal candidate should have experience in managing restaurant operations and excellent leadership skills.

Qualifications

• Experience in restaurant management with strong leadership skills.
• Ability to supervise staff and maintain high service standards.
• Proficient in handling customer inquiries and complaints.

Responsibilities

• Assist in overall management of restaurant operations.
• Supervise shifts and conduct daily pre-operation meetings.
• Ensure adherence to quality expectations and compliance with cash handling policies.

Job description

Restaurant Management

• Assist in overall management of the restaurant operations
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting
• Observe, teach and correct staff's service standards
• Order daily supplies
• Ensure adherence to quality expectations and standards
• Ensure compliance with company cash handling policy and procedures

People Management

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Plan duty roster
• Check on staff punctuality and discipline

Customer Service

• Handle customer enquiries and complaints
• Ensure customers' satisfaction

Administration and Reporting

• Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors