Assistant Manager

Singapore Management University; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An esteemed educational institution in Singapore is seeking a professional to oversee marketing and outreach for their School of Economics. The role requires excellent communication skills, a degree in business, and at least 4 years of relevant experience. Key responsibilities include representing academic programs at events, developing marketing materials, and managing partnerships with universities. Proficiency in Mandarin is preferred to engage with Chinese-speaking stakeholders. This position offers opportunities for professional growth and contribution to the academic community.

Qualifications

• Minimum of 4 years work experience.
• Relevant marketing and admissions experience in academia preferred.
• Familiarity with Southeast Asia demographics and trends.

Responsibilities

• Represent programmes at promotional events and run information sessions.
• Source potential applicants through various communication means.
• Organize and develop marketing materials.
• Explore partnerships with international universities.
• Manage work processes to new systems.
• Facilitate handling of scholarship applications.

Skills

Excellent written and communication skills

Proficiency in Mandarin

Strong time management skills

Project management skills

Ability to multi-task and prioritize assignments

Effective communication skills

Attention to detail

Team player

Service-oriented manner

Education

College degree in business or related disciplines

Tools

Microsoft Office

Microsoft Teams

Zoom

ARIBA

Concur

Act-On

Job description

• This position is for School of Economics.
• Marketing and Outreach
  • Represent SOE PG programmes at local and international promotional events, and run information sessions both locally as well as at partner universities.
  • Source and have one-on-one discussions with potential applicants, either face to face ('coffee chats'), telephone, Skype or other means of communications.
  • Assist in the organization and development of marketing materials for SOE PG programmes.
  • Assist in the development of marketing strategies, provide appropriate advice to potential applicants, and collect relevant market intelligence.
  • Assist in any matters relating to recruitment and admission management.
• Partnership Collaboration
  • Explore potential partnerships with international universities for collaboration and facilitates the communication and discussions.
  • Follow up with partner universities for information sessions, visits and student inquiries.
• System Integration and Data Management
  • Managing and ensuring the smooth transition of work processes to new systems like CX Oracle Sales, Act-on Integration and other marketing platforms.
  • Oversee website migration and working with teams to improve user experience and maintain a dynamic web presence.
• China Scholarship Council (CSC) Scholars
  • Facilitate the handling and coordination of the CSC scholar's applications.
  • Liaise with the visitors, SoE host faculty and OHR for onboarding and offboarding matters.
• Other duties as assigned.

Qualifications

• College degree in business (or other business disciplines) along with a minimum of 4 years work experience.
• Excellent written and communication skill. Proficiency in Mandarin is preferred for this role as the candidate is expected to engage with Mandarin-speaking stakeholders.
• Relevant marketing and admissions' experience in academia preferred.
• Familiarity with demographics, trends and business etiquettes of Southeast Asia.
• Ability to multi-task and prioritize assignments independently; confidence in troubleshooting abilities and good judgement in escalating/alerting concerns.
• Strong time management and project management skills
• Effective communication skills (both verbal and written).
• Strong attention to details and high accuracy in work quality.
• Team player with a 'can-do' resilient spirit.
• Proficiency in Microsoft Office.
• Familiarity and the ability to interface with Microsoft Office, Teams, Zoom, ARIBA, Concur and Act-On.
• Pleasant, service-oriented and professional manner.
• Demonstrate interest in learning and performing new assignments.

Other Information

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.