Area Manager Chain F&B Kiosk

SmartHire by SEEK; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A leading hospitality group in Singapore seeks an Area Manager (Chain F&B Kiosk) to drive retail strategies and enhance operational excellence. This pivotal role focuses on ensuring customer-centric experiences and boosting sales through effective team leadership. The ideal candidate has a minimum of 4 years in F&B operations management and a diploma in business or related fields. The position offers a competitive salary package and the chance to impact business success significantly.

Benefits

Opportunities for career growth and development

Qualifications

• Minimum 4 years in operation management in a reputable F&B chain store.
• Proven track record in retail F&B sales operation excellence.

Responsibilities

• Lead and support outlets to meet business objectives and ensure operational efficiency.
• Be the first responder to customer feedback and complaints.
• Recruit, train, and develop team members.

Skills

Proficiency in MS Excel

Strong people handling skills

Effective communication abilities

Education

Minimum diploma in business/marketing/management discipline

Job description

Our client is seeking an Area Manager (Chain F&B Kiosk) to join their team!

As an Area Manager, you are the key to driving our retail business strategies with operational excellence to achieve our budgeted results. You'll be a pivotal figure in ensuring customer-centric experiences, boosting sales, and optimizing outlet efficiency. This role offers a dynamic environment where your leadership will make a tangible impact on our success.

About Our Client

Our client is a leading name in the hospitality industry, known for its commitment to quality and customer satisfaction. We pride ourselves on creating a positive and inclusive work environment, where innovation and excellence go hand-in-hand.

Other information

Working Day: Required to work on Weekend

Working Hour: 44 hrs/week

Working Location: Required to travel to different outlets depends on the area assigned. (HQ currently at Aljunied, will be moving to Senoko in 3 months time.)

Salary Range: S$3,500-S$4,500

What you'll be doing?

Sales & Operations: Lead and support outlets to meet our business objectives, ensuring consistency in food safety, quality, service, and cleanliness. Review and analyze key metrics to drive operational efficiency.

Customer Experiences: Be the first responder to customer feedback and complaints, championing service excellence through coaching and mentoring.

Team Leadership: Recruit, train, and develop team members, fostering a positive and inclusive work environment.

Environment Management: Keep abreast of trade environment changes, liaising with landlords to ensure smooth outlet operations.

Who are they looking for?

Experience: Minimum 4 years in operation management in a reputable F&B chain store, with a proven track record in retail F&B sales operation excellence.

Education: Minimum diploma in business/marketing/management discipline from recognized institutions.

Skills: Proficiency in MS Excel, Word, and PowerPoint, strong people handling skills, and effective communication abilities.

Attributes: Determined, independent, and willing to travel with a responsible attitude.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and benefits, including:

• Opportunities for career growth and development

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We encourage everyone who is passionate about hospitality and operations management to apply.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have as a Food and Beverage Area Manager?