Analyst Product (General Insurance)

SG ALLIANCE PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading insurance firm in Singapore is seeking an Analyst, Product (General Insurance) to manage policy lodgements, facilitate process improvements, and ensure smooth operations. The ideal candidate will have at least 2 years of experience in the insurance or financial services industry, and relevant certifications. Strong analytical and interpersonal skills, along with MS Office proficiency, are essential. This role offers an opportunity to effect change in a dynamic environment.

Qualifications

• At least 2 years of experience in the insurance or financial services industry.
• Insurance certifications (BCP, ComGI, PGI) are required.
• Ability to multi-task and work independently.

Responsibilities

• Manage general insurance operations, including policy administration.
• Ensure efficient customer service and document compliance.
• Coordinate with teams to improve operational processes.

Skills

Analytical skills

Communication skills

Time management

Interpersonal skills

MS Office proficiency

Education

Degree/Diploma or equivalent

Job description

The Analyst, Product (General Insurance) manages rep policy lodgements, renewals, endorsements, cancellations, and claims, ensuring smooth operations and keeping representatives well-informed. The role also supports process improvements, accurate data management, product comparisons, and follow-ups on outstanding premiums.

Key Responsibilities

• Responsible for General Insurance operations, including policy administration,
• process optimization, and ensuring efficient customer service.
• Handle policy renewals, endorsements, cancellations, and claims efficiently.
• Maintain accurate documentation and reporting for compliance and operational
• tracking.
• Identify inefficiencies, propose workflow improvements, and support automation initiatives for enhanced efficiency.
• Coordinate with insurers, representatives, and internal teams to ensure smooth operational processes.
• Ensure data accuracy and timely updates in the internal CRM portal and SGA Resource Library.
• Assist with the proper functioning of the internal GI portal.
• Work closely with internal stakeholders to provide prompt and effective servicing support for the salesforce.
• Provide training support to the Product Team when required.
• Provide product comparison support to the Product Team when required
• Handle and manage GI outstanding premiums.
• Perform any other duties as assigned.

Requirements

• Degree/Diploma or equivalent
• At least 2 years of experience in the insurance or financial services industry
• Insurance certifications (BCP, ComGI, PGI)
• Ability to multi-task in a team environment while able to work independently
• Good analytical, communication and time management skills
• Excellent interpersonal skills with ability to relate at different levels
• Proficient in MS Office applications.

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