VIP Guest Relations Supervisor

Hilton Worldwide, Inc.; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global hotel chain is seeking a Guest Relations Supervisor in Makkah to enhance the hospitality experience for VIP guests. Responsibilities include coordinating check-ins, managing special room assignments, and ensuring high-quality standards for amenities. The ideal candidate possesses excellent communication skills, attention to detail, and experience in guest relations. Full-time position with opportunities for professional growth in an established hospitality environment, committed to outstanding service.

Qualifications

• Calm, efficient, and organized with great attention to detail.
• Excellent personal presentation and communication skills.
• A passion for delivering exceptional levels of Guest service.

Responsibilities

• Check guest arrival reports for VIP Guest check-in.
• Manage room allocations for VIP guests and special assignments.
• Ensure VIP rooms meet quality standards before arrival.

Skills

Attention to detail

Communication skills

Guest service passion

Multi-tasking ability

Computer literacy

Organizational skills

Guest relations experience

Job description

A leading global hotel chain is seeking a Guest Relations Supervisor in Makkah to enhance the hospitality experience for VIP guests. Responsibilities include coordinating check-ins, managing special room assignments, and ensuring high-quality standards for amenities. The ideal candidate possesses excellent communication skills, attention to detail, and experience in guest relations. Full-time position with opportunities for professional growth in an established hospitality environment, committed to outstanding service.