VIP Guest Relations Specialist

Hilton Worldwide, Inc.; Jizan; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hospitality company in Jizan seeks a Guest Relations Officer. Responsibilities include engaging with VIP Guests from check-in to check-out, ensuring high standards of service and amenities. Ideal candidates should excel in communication, multitasking, and possess strong attention to detail. This full-time position emphasizes professional guest relations in a dynamic environment, making it essential for candidates to have previous guest service experience.

Qualifications

• Calm, efficient, and organized with great attention to detail.
• Excellent personal presentation and communication skills.
• A passion for delivering exceptional levels of Guest service.
• Ability to multi-task while maintaining a positive attitude.

Responsibilities

• Check guest arrival reports and coordinate with housekeeping.
• Welcome and check-in VIP guests, escorting to their rooms.
• Manage the Guest Relations Desk in the hotel lobby.
• Ensure VIP rooms meet quality standards before arrival.

Skills

Attention to detail

Excellent communication skills

Customer service passion

Multi-tasking ability

Computer literacy

Professional manner

Guest relations experience

Listening skills

Job description

A leading hospitality company in Jizan seeks a Guest Relations Officer. Responsibilities include engaging with VIP Guests from check-in to check-out, ensuring high standards of service and amenities. Ideal candidates should excel in communication, multitasking, and possess strong attention to detail. This full-time position emphasizes professional guest relations in a dynamic environment, making it essential for candidates to have previous guest service experience.