Overview
Job Title: Training & Business Development Manager
Department: Training & Development / Business Development
REPORTING TO: General Manager or Executive Director
JOB PURPOSE: TO LEAD THE TRAINING OPERATIONS, DEVELOP CUSTOMIZED TRAINING SOLUTIONS, AND DRIVE REVENUE GROWTH BY EXPANDING BUSINESS OPPORTUNITIES AND BUILDING STRATEGIC PARTNERSHIPS.
Key Responsibilities
- Develop and implement strategic and operational plans for training programs in line with the organization's vision and goals.
- Conduct market and client needs analysis to design tailored training programs.
- Establish partnerships with public and private sector entities, as well as academic institutions.
- Supervise the development of training content and select qualified trainers based on quality standards.
- Promote training services in coordination with the marketing team, and prepare proposals and technical offers.
- Monitor training department performance, ensuring revenue and profitability targets are met.
- Manage client relationships and provide training solutions that meet their needs.
- Oversee e-learning platforms and ensure digital systems are up and running.
- Develop and empower the training team and continuously build their capacity.
- Provide regular reports to senior management highlighting achievements, challenges, and recommendations.
Qualifications & Skills
- Bachelor's degree in Business Administration, Human Resources, or a related field (Master’s degree or professional certifications are preferred).
- Minimum of 5 years of experience in training management with a strong background in business development or B2B sales.
- Familiarity with training regulations and accreditation standards such as TVTC or CPD.
- Strong client relationship management and partnership-building skills.
- Excellent communication and proposal writing skills.
- Proficiency in analytics tools, reporting, and training management systems.
- Strategic thinking, initiative, and creativity in solution design.