Training Assistant

Hilton Worldwide, Inc.; Medina; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Training Assistant to promote well-trained staff and ensure positive guest relations. Responsibilities include maintaining employee records, coordinating training classes, and assisting in recruitment. The ideal candidate is organized, communicative, and has a passion for teamwork and development. This role offers the chance to contribute to exceptional guest experiences in a dynamic environment.

Qualifications

• Passion for teamwork and development.
• Excellent organizational skills with a high level of accuracy.
• Excellent communication skills and ability to build effective long-term relationships.
• Excellent computer skills.
• Analytical approach to work.

Responsibilities

• Maintain employee records including personnel files.
• Schedule and coordinate training classes with calendar maintenance.
• Develop training brochures and track employee sign-ups.
• Assist with recruitment and hiring processes.
• Input data into quality measurement programs.

Skills

Teamwork

Organizational skills

Communication skills

Computer skills

Analytical skills

Job description

Overview

The Training Assistant will promote a well-trained staff resulting in positive guest relations. Working with the hotel's line team members ensures that company standards are met and measured.

Job Description - Training Assistant (HOT0BW5A)

Job Number: HOT0BW5A

Work Locations

Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton 6991 Pedestrian Walkway within the Central Area Madinah 42311

Responsibilities

• Maintenance of employee records including personnel files, learning history
• Scheduling and coordination of training classes including maintenance of training calendar
• Development and distribution of training brochures and flyers notifying team members of up coming classes, tracking employee sign-ups and preparation of materials including certificates of completion
• Assist HR Administrator with recruitment and hiring of new team members
• Coordinate job opportunity system
• Assist in maintenance of active list of resources of labor and help coordinate placement of current openings advertising
• Input and track data of various Hilton quality measurement programs on trends including, but not limited to, Guest comment cards, Standards of Product and Performance, into computerized tracking system
• Prepare and distribute reports measuring trainings results. Maintenance of inventory of all training supplies, stationary, and office equipment

Qualifications

What are we looking for?

A Training Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A passion for teamwork and development
• Excellent organizational skills with a high level of accuracy
• Excellent communication skills and ability to build effective long-term relationships
• Excellent computer skills
• Analytical approach to work

Work Experience / Working at Hilton

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!