Strategic Hotel Operations Leader for Guest Experience & Growth

The Ritz-Carlton; Saudi Arabia; On-site; SAR 299,000 - 450,000; Full time

Job summary

A luxury hotel chain in Saudi Arabia seeks a strategic leader for Hotel Operations. Your role includes overseeing front office, housekeeping, and food service to ensure high guest satisfaction and financial performance. The ideal candidate will have a degree in Business Administration or related fields and significant experience in hotel management. The position encompasses executing brand initiatives, managing profitability, and leading teams effectively. Join a renowned hospitality group focused on excellence, creativity, and employee empowerment.

Benefits

Employee discounts

Training and development programs

Qualifications

• At least 4 years experience in guest services, front desk, housekeeping, or related area.
• Previous experience in managing hotel operations and staff.

Responsibilities

• Develop and implement strategies to enhance hotel operations.
• Monitor operations sales performance against budget and manage expenses.
• Address guest concerns and feedback to ensure satisfaction.
• Foster a positive work environment through effective HR practices.

Skills

Guest services

Sales and marketing

Management operations

Education

2-year degree in Business Administration or related major

4-year bachelor's degree in Business Administration or related major

Job description

A luxury hotel chain in Saudi Arabia seeks a strategic leader for Hotel Operations. Your role includes overseeing front office, housekeeping, and food service to ensure high guest satisfaction and financial performance. The ideal candidate will have a degree in Business Administration or related fields and significant experience in hotel management. The position encompasses executing brand initiatives, managing profitability, and leading teams effectively. Join a renowned hospitality group focused on excellence, creativity, and employee empowerment.