Strategic Airport Transport & Guest Experience Lead

Red Sea Global; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading development firm in Saudi Arabia seeks a Manager Arrival and Departure Airports to oversee transport services related to the arrivals and departures of guests and stakeholders. This role demands extensive experience in the automotive or transportation industry and involves managing a team to ensure operational efficiency and high guest satisfaction. Candidates should possess strong organizational and communication skills and be adept at problem-solving and customer service to enhance the overall guest experience.

Qualifications

• At least 6 years of experience in the automotive or transportation industry.
• Experience managing airport functions in a large, fast-paced environment.

Responsibilities

• Oversee daily transport operations between airport terminals.
• Lead a team of transport coordinators and drivers.
• Address non-performance issues promptly.
• Act as the primary contact for transport-related inquiries.
• Compile reports on transport performance and insights.

Skills

Organizational skills

Multi-tasking abilities

Microsoft Office proficiency

Strong communication skills

Customer service orientation

Analytical skills

Problem solving

Time management

Education

Bachelor's degree or equivalent qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading development firm in Saudi Arabia seeks a Manager Arrival and Departure Airports to oversee transport services related to the arrivals and departures of guests and stakeholders. This role demands extensive experience in the automotive or transportation industry and involves managing a team to ensure operational efficiency and high guest satisfaction. Candidates should possess strong organizational and communication skills and be adept at problem-solving and customer service to enhance the overall guest experience.