Spa And Wellness Manager

al manahil; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prestigious spa and wellness center in Riyadh is seeking a dynamic Spa and Wellness Manager. This role is specifically for female candidates with at least three years of experience in spa management. Responsibilities include overseeing daily operations, managing budgets, and developing wellness programs. Strong leadership and a passion for health and wellness are essential. The position offers a unique opportunity to foster excellence in spa services and guest experiences.

Qualifications

• Minimum of three years of experience in spa management or a related field.
• Strong leadership skills to inspire a diverse team.
• Ability to analyze financial performance for growth.

Responsibilities

• Design and implement spa programs to meet guest needs.
• Supervise daily operations ensuring exceptional service.
• Manage budget creation and expense tracking.
• Recruit and develop a talented spa team.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer Service

Financial Management

Marketing Skills

Industry Expertise

Job description

We are looking for a dynamic and experienced Spa and Wellness Manager to join our prestigious spa and wellness center in Riyadh, Saudi Arabia. This position is specifically for female candidates who possess a minimum of three years of relevant experience in spa management or a related field. The ideal candidate will be responsible for overseeing the daily operations of the spa, ensuring that our guests receive unparalleled service and a holistic wellness experience. The Spa and Wellness Manager will play a pivotal role in developing innovative wellness programs, managing budgets, and maintaining the highest standards of service quality and cleanliness. A passion for health and wellness, combined with strong leadership and business management skills, is essential for success in this role.

Responsibilities

1. Design and implement comprehensive spa and wellness programs that cater to the evolving needs and preferences of our clientele.
2. Supervise daily operations, ensuring the delivery of exceptional service and a memorable guest experience at all times.
3. Manage financial aspects of the spa, including budget creation, expense tracking, and revenue enhancement strategies.
4. Recruit, train, and develop a talented team of spa professionals, fostering a culture of excellence and continuous improvement.
5. Evaluate guest feedback and performance metrics regularly to identify opportunities for service enhancement and operational efficiency.
6. Collaborate with marketing teams to effectively promote spa services and wellness initiatives through various channels.
7. Ensure compliance with health, safety, and hygiene regulations, maintaining a clean and safe environment for guests and staff.
8. Build and maintain relationships with suppliers and vendors to ensure the quality of products and services offered.
9. Stay informed about the latest trends and innovations in the spa and wellness industry to enhance service offerings.
10. Organize wellness events, workshops, and promotions to engage with the community and attract new clients.

Preferred Candidate

1. Female candidates with a minimum of three years of experience in spa management or a related field are preferred.
2. Demonstrated leadership skills with the ability to inspire and motivate a diverse team to achieve excellence.
3. Strong customer service focus, committed to delivering outstanding guest experiences and resolving issues effectively.
4. Excellent organizational and multitasking skills, with a keen attention to detail in all aspects of operations.
5. Ability to analyze financial performance and implement effective strategies for growth and improvement.
6. Strong communication and interpersonal skills, capable of building rapport with both guests and staff.
7. Familiarity with spa management software and point-of-sale systems is advantageous.
8. A genuine passion for health, wellness, and holistic practices is essential.
9. Willingness to work flexible hours, including evenings, weekends, and holidays as required.
10. Relevant certifications in spa management or wellness practices are a plus.

Skills

• Leadership: Proven ability to lead and inspire a team, fostering a positive work culture and driving high performance.
• Customer Service: A strong commitment to delivering exceptional guest experiences and addressing concerns promptly and effectively.
• Financial Management: Expertise in budget management, financial forecasting, and implementing strategies for revenue growth.
• Marketing Skills: Knowledge of effective marketing strategies to promote spa services and wellness programs, ensuring visibility and client engagement.
• Industry Expertise: Comprehensive understanding of current spa and wellness trends, treatments, and best practices to maintain competitiveness and innovation.