Service Sales Manager

Hitachi Energy; معهد تدريب المديرية العامة للسجون بالمنطقة الشرقية; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global technology leader in electrification seeks a candidate in Saudi Arabia to manage and develop the service sales strategy. Responsibilities include assessing contracts, ensuring compliance across teams, achieving KPIs, and engaging with customers. The ideal candidate will have 10+ years in service sales and a degree in electrical engineering.

Qualifications

• 10+ years of experience in service sales business.
• Proficiency in spoken and written English is required.

Responsibilities

• Assess and monitor the success of contracts.
• Ensure timely commercial execution with various teams.
• Provide support for new business opportunities.
• Achieve assigned KPIs and maintain customer satisfaction.

Skills

Business development

Legal knowledge

Customer engagement

Salesforce data analysis

Education

Bachelor's degree in electrical engineering

Job description

Overview

The opportunity

To build and grow the responsible for the driving, implement, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards. Key areas of focus include identifying, discussing, reviewing and negotiating the contract baseline and other documents to ensure compliance with respect to maximizing the financial and operational performance. Documenting any changes/amendments that happen during contract execution.

How You’ll Make An Impact

• You will be Assesses and monitors the success/deviations of contracts to identify and required changes.
• Ensuring the timely and accurate execution of commercial aspects, cooperating with technical and financial staff, legal teams and the client’s own representatives.
• Provides support and advice of new potential business opportunities demonstrating a strong legal knowledge base/ terminology.
• You will be achieving assigned KPI for 3 BUs (PGHV, TRES, PGGI) and developing the pipeline for the 3 Bus (PGHV, TRES, PGGI) - Ensure customer satisfaction and to meet customer expectations and coordinating with all BUs to maintain “One face towards the customer” as one Hitachi.
• You will be utilizing Hitachi given tools for proactive engagement with the customer and define the strategy for their responsibly accounts to maintain, analyze and improve the data within the Sales Force.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree or diploma in electrical engineering is preferred.
• Minimum of 10 years’ experience in Service sales business.
• Proficiency in both spoken & written English language is required.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.