Senior Therapist - Spa - Jumeirah The Red Sea

Jumeirah Hotels and Resorts; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading luxury hospitality brand in Saudi Arabia is seeking a Senior Spa Therapist to provide top-tier spa treatments and manage therapy teams. This role requires a High School Diploma and NVQ level 3 qualification, along with 3-5 years of relevant experience. Benefits include generous F&B perks and attractive employee incentives. Ideal candidates will demonstrate strong leadership abilities and excel in customer service within a luxury setting.

Benefits

Generous F&B benefits

Reduced hotel rates globally

Excellent employee benefits

Qualifications

• Hold a High School Diploma.
• Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.
• Possess 3 – 5 years of work experience as a Spa Therapist within luxury hospitality.

Responsibilities

• Perform spa treatments to the highest standards.
• Ensure therapists are prepared for guests and manage complaints effectively.
• Maintain a clean and safe spa environment.

Skills

Leadership skills

Customer service

Microsoft Office proficiency

Education

High School Diploma

NVQ level 3 or equivalent

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for a Senior Spa Therapist at Jumeirah The Red Sea.

Responsibilities

• Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.
• Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.
• Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.
• Oversee therapist training paths, maintain treatment room standards, participate in continual training with product houses.
• Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget.
• Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.

About You

• Hold a High School Diploma.
• Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.
• Demonstrate proficiency in Microsoft Office programs (Intermediate).
• Possess 3 – 5 years of work experience as a Spa Therapist within luxury hospitality or luxury customer service.
• Exhibit strong leadership and team management skills.

Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.