Senior Sales Account Manager

SamaWave Solutions; Jeddah; On-site; SAR 100,000 - 150,000; Full time

Job summary

A leading technology solutions provider in Jeddah is seeking a Senior Account Manager to manage strategic client accounts and oversee complex sales opportunities. The ideal candidate will have 4-6 years of experience in B2B IT sales and strong fluency in both Arabic and English. Responsibilities include mentoring junior account managers, leading high-value client relationships, and contributing to business development initiatives. This role offers a competitive salary and a dynamic work environment.

Qualifications

• Minimum of 4–6 years in B2B IT sales or account management in the Saudi market.
• Experience in managing sales cycles and cross-functional coordination.
• Solid understanding of the Saudi medium-size business market.

Responsibilities

• Manage strategic client accounts and oversee complex sales opportunities.
• Lead and manage high-revenue client relationships to ensure long-term satisfaction.
• Coordinate with presales, operations, finance, and management for deals.

Skills

B2B IT sales

Account management

Communication skills

Negotiation skills

Fluency in Arabic

Fluency in English

Education

Bachelor’s degree in Business Administration or related field

Tools

CRM systems

Microsoft Office

Job description

Jeddah, Saudi Arabia | Posted on 12/25/2025

SamaWave is a solutions provider based in Jeddah, Saudi Arabia. We specialize in empowering companies' communication capabilities to enhance user experiences and maximize employee satisfaction across all levels within an organization.

Job Description

Job Summary: To manage strategic client accounts, oversee complex sales opportunities, and ensure long-term relationship building with key customers. The Senior Account Manager also mentors junior account managers and contributes to high-level business development initiatives.

Taskes and Responsibilities

• Follow up on all ongoing and high-value deals and ensure strategic and timely closures.
• Lead complex sales opportunities and expand key and strategic client accounts.
• Own the preparation and review of large-scale quotations, renewals, and framework agreements.
• Oversee delivery, logistics, and execution for critical client projects.
• Manage escalations related to shipments, delivery delays, or vendor commitments.
• Negotiate pricing, commercial terms, and discounts directly with vendors and distributors.

Client Relationship Management

• Act as the primary relationship owner for strategic and high-revenue clients.
• Conduct executive-level meetings and regular account review sessions.
• Develop long-term account plans focused on growth, renewals, and retention.
• Build trusted-advisor relationships with decision-makers (IT, Finance, Procurement).
• Lead and manage DEMO and PoC engagements for complex or strategic opportunities.

CRM & Documentation

• Ensure accuracy, quality, and forecasting reliability of CRM data for assigned accounts.
• Analyze sales KPIs, pipeline health, and revenue projections.
• Prepare detailed reports and forecasts for management review.
• Guide Account Managers on proper CRM usage and documentation standards.

Internal Coordination & Follow-up

• Lead coordination with Presales, Operations, Finance, and Management for strategic deals.
• Act as an escalation point for internal and client-related issues.
• Mentor and support Account Managers in managing opportunities and client communications.
• Collaborate closely with sales leadership on priorities and targets.

Business Development & Growth

• Identify new markets, verticals, and strategic growth opportunities.
• Develop and strengthen long‑term partnerships with key vendors and technology partners.
• Contribute to improving sales processes, tools, and customer engagement strategies.
• Play a key role in high-level client events, executive briefings, and strategic promotions.

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 4–6 years in B2B IT sales or account management in the Saudi market.
• Experience in managing sales cycles, client portfolios, and cross‑functional coordination.
• Strong knowledge of the company’s solution areas: Data Centers, Microsoft Cloud, Cybersecurity, Networking.
• Solid understanding of the Saudi medium‑size business market.
• Strong communication and negotiation skills.
• Fluency in Arabic and English.
• Proficient in CRM systems and Microsoft Office tools.