Senior Quality & Technical Ops Analytics Lead

Salla; Makkah Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology company in Saudi Arabia is seeking a Senior Quality & Technical Operation Analyst to enhance product quality and optimize technical operations. You will develop and manage reports, drive process improvements, and provide insights through data analysis. Candidates should have a Bachelor’s degree and over 5 years of experience, particularly in E-commerce environments, with proficiency in BI tools and SQL. A strong analytical mindset is essential for this role.

Qualifications

• 5+ years of proven experience in creating and managing reports, preferably in E-commerce.
• Proficiency in BI/visualization tools.
• Experience with SQL, Python, or similar languages preferred.

Responsibilities

• Develop and oversee SLA and Operational Excellence reports.
• Drive process improvement and identify inefficiencies.
• Support testing and improvements of reporting systems.

Skills

Analytical skills

Data interpretation

Change management

SQL

Python

Education

Bachelor’s degree in Business, Data Analytics, Information Technology, or related field

Tools

Looker

Power BI

Metabase

Job description

A leading technology company in Saudi Arabia is seeking a Senior Quality & Technical Operation Analyst to enhance product quality and optimize technical operations. You will develop and manage reports, drive process improvements, and provide insights through data analysis. Candidates should have a Bachelor’s degree and over 5 years of experience, particularly in E-commerce environments, with proficiency in BI tools and SQL. A strong analytical mindset is essential for this role.