Senior HR & Training Leader - Scale & Engage Teams (Riyadh)

CARE; Riyadh; On-site; SAR 48,000 - 120,000; Full time

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Summary: We are seeking a Senior HR Manager to lead and develop our Customer Service organization in Riyadh, Saudi Arabia, projected to grow to over 1,000 employees. This role involves overseeing HR operations, ensuring compliance with local labor laws, and driving employee engagement. The ideal candidate will have a strong operational mindset and experience in scaling HR functions within high-growth environments.

Summary: An HR Manager position in the aesthetics sector is available in Riyadh, Saudi Arabia. In this role, HR operations will be overseen, ensuring compliance with local labor laws and regulations. Recruitment and employee relations will be managed, alongside payroll and benefits administration. A focus on training programs and workforce planning will be maintained to support business objectives.

Summary: Lead training operations as a Training Manager in Riyadh, focusing on high-quality programs for customer service teams. Oversee a team of Training Leads and Trainers, aligning initiatives with business goals and driving improvement in performance and satisfaction metrics. Collaborate with stakeholders to address gaps, analyze outcomes, and implement data-driven solutions to enhance training effectiveness.