Sales Executive

Al-Futtaim Automotive; Abha; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading automotive company in Saudi Arabia is looking for a Sales Executive to achieve sales targets for new and used units while maximizing Finance and Insurance product sales. The ideal candidate will have strong negotiation and communication skills, a diploma or bachelor's degree, and 2-3 years of experience in the automotive industry. Proficiency in Arabic and English, along with a valid Saudi Arabia driver's license, is required. This role offers an opportunity to enhance customer engagement and satisfaction.

Qualifications

• 2-3 years of experience in a sales role within the automotive industry.
• Proficiency in Arabic and English languages.
• A valid Saudi Arabia driver's license.

Responsibilities

• Achieve monthly unit sale targets through structured customer engagement.
• Maximize sales of Finance and Insurance products.
• Ensure customer satisfaction throughout the sales process.

Skills

Strong negotiation skills

Effective communication abilities

Timely resolution of customer issues

Proficient in Microsoft Office applications

Education

Diploma or Bachelor's Degree in a related field

Job description

Job Requisition ID: 173472

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role

• The Sales Executive is responsible for achieving and managing sales targets for new and used units, maximizing the sales of Finance and Insurance products, and handling trade-ins and accessory sales. The role is critical to maintaining customer satisfaction and NPS standards throughout the customer journey within the Saudi Arabian market. This position requires engaging with customers through structured processes, while also collaborating closely with the Sales Manager and other stakeholders. Success in this role depends on meeting monthly sales targets, capturing customer data accurately, and continuing education through mandatory training.

What You Will Do

Sales

• Achieve monthly unit sale targets by taking the customer on a structured one offer journey.
• Achieve set trade-in targets with successful trade-in deals.
• Achieve monthly Finance and Insurance (F&I) product sales targets and maintain high F&I penetration rate.

Customer Engagement

• Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing customer experience.
• Lead management through Tel/Web/Walk-in enquiries, ensuring prompt lead response time and high conversion ratio.
• Capture comprehensive customer data in DMS, including test drive information, Emirates ID, and email address.
• Ensure 100% completion of mandatory training as per Al Futtaim and OEM requirements.
• Maintain knowledge of competitive activities to counter customer arguments effectively.

Required Skills To Be Successful

• Strong negotiation skills.
• Effective communication abilities.
• Ability for timely resolution of customer issues.
• Proficient in Microsoft Office applications.

What Qualifies You For The Role

• Diploma or Bachelor's Degree in a related field.
• 2-3 years of experience in a sales role within the automotive industry.
• Proficiency in Arabic and English languages and Microsoft Office.
• A valid Saudi Arabia driver's license.