Riyadh IT Support Specialist: Expert Troubleshooter

Saudi Petroleum Services Polytechnic; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading educational institution is looking for an IT Support Specialist in Riyadh, Saudi Arabia. The position focuses on providing exceptional technical support, troubleshooting hardware and software issues, and maintaining IT infrastructure. The ideal candidate should possess relevant IT certifications, demonstrate strong communication skills, and maintain a customer-focused mindset. This role is essential for ensuring that end-users receive the support they need for their technical challenges.

Qualifications

• Proven ability to troubleshoot both hardware and software issues effectively.
• Strong communication skills to support end-users with their technical needs.
• A proactive approach to problem-solving is preferred.

Responsibilities

• Provide exceptional technical support to users.
• Maintain IT infrastructure and ensure operational efficiency.
• Assist end-users with various technical needs.

Skills

Troubleshooting hardware and software issues

Strong communication skills

Customer-focused mindset

Education

Relevant IT certifications

Job description

A leading educational institution is looking for an IT Support Specialist in Riyadh, Saudi Arabia. The position focuses on providing exceptional technical support, troubleshooting hardware and software issues, and maintaining IT infrastructure. The ideal candidate should possess relevant IT certifications, demonstrate strong communication skills, and maintain a customer-focused mindset. This role is essential for ensuring that end-users receive the support they need for their technical challenges.