Retail Department Lead & People Manager

Alshaya Group; Saudi Arabia; Remote; SAR 150,000 - 190,000; Full time

Job summary

Alshaya Group in Saudi Arabia is seeking an experienced Department Manager to train, develop, and lead a department team on the shop floor, maximizing sales and minimizing stock loss while delivering excellent customer service.

The role requires 3+ years of retail experience, strong English communication, and proficiency with MS Office; Arabic is a bonus. You will supervise Sales Associates and deputize for Store management when needed.

Qualifications

• At least 3 years retail experience.
• The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.
• Excellent English communication skills (Arabic is an advantage).
• Knowledge of MS Office, Excel, Word, etc.
• Commercially aware and business orientated.

Responsibilities

• As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.
• You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.

Skills

Retail experience

English communication

Arabic language advantage

MS Office

Delegation

Negotiation

Interviewing

Tools

MS Office

Excel

Word

Job description

Alshaya Group in Saudi Arabia is seeking an experienced Department Manager to train, develop, and lead a department team on the shop floor, maximizing sales and minimizing stock loss while delivering excellent customer service.

The role requires 3+ years of retail experience, strong English communication, and proficiency with MS Office; Arabic is a bonus. You will supervise Sales Associates and deputize for Store management when needed.