Restaurant Manager

Abroad Work; Dhahran Compound; On-site; SAR 120,000 - 150,000; Full time

Job summary

A restaurant management company in Dhahran is seeking a skilled Restaurant Manager to oversee daily operations and enhance customer satisfaction. The ideal candidate should have proven experience in restaurant management and extensive knowledge of food and beverages. This role requires a strong focus on service quality and team training, with a negotiable salary that reflects performance.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Extensive food and beverage knowledge.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints efficiently.

Skills

Customer service

Food and beverage knowledge

Job description

Overview

Restaurant Manager vacancy in Dhahran Saudi Arabia.

Salary is negotiable and can increase if the manager proves to be skilled and dependable. The worker must be living in Saudi Arabia.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Qualifications

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff