Resort Manager

Want More; Hafar Al-Batin; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury resort in Hafar al Batin, Saudi Arabia is seeking a Resort Manager to oversee operations, manage staff, and ensure high levels of guest satisfaction. The ideal candidate has a Bachelor's degree in Hospitality Management, at least 5 years of managerial experience in hospitality, and strong leadership skills. This role offers a competitive salary, accommodation, transportation, and other benefits.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance

Annual leave

Qualifications

• Minimum 5 years experience in a managerial role in the hospitality industry.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Flexibility to work long hours including weekends and holidays.

Responsibilities

• Lead and manage a team of resort staff to ensure smooth operations.
• Develop and implement strategies to increase revenue and profitability.
• Maintain high levels of guest satisfaction by overseeing service quality.

Skills

Leadership and team management

Excellent communication skills

Strong customer service orientation

Education

Bachelor's degree in Hospitality Management

Job description

Overview

Resort Manager - Hafr al Batin, Saudi Arabia

As a Resort Manager at our luxury resort in Hafr al Batin, Saudi Arabia, your main responsibility is to oversee all aspects of the resort's operations, manage staff, ensure efficient service delivery to guests, and maintain high levels of guest satisfaction.

Responsibilities

• Lead and manage a team of resort staff to ensure smooth day-to-day operations
• Develop and implement strategies to increase revenue and profitability
• Monitor expenses and financial performance to ensure budget targets are met
• Maintain high levels of guest satisfaction by overseeing the quality of service provided by staff
• Handle guest complaints and resolve issues in a timely and professional manner
• Work closely with other departments such as housekeeping, food and beverage, and maintenance to ensure a seamless guest experience
• Train and develop staff to provide excellent customer service and maintain high standards
• Ensure compliance with health, safety, and hygiene regulations at all times
• Conduct regular inspections of the resort premises to identify areas for improvement or maintenance needs

Requirements

• Bachelor's degree in Hospitality Management or related field preferred
• Minimum 5 years experience in a managerial role in the hospitality industry, preferably in a resort setting
• Strong leadership skills with the ability to motivate and manage a diverse team
• Excellent communication skills in English (Arabic language skills are an advantage)
• Strong customer service orientation with the ability to handle difficult situations calmly and professionally
• Proven track record of increasing revenue and profitability in previous roles
• Knowledge of budgeting, financial management, and cost control
• Flexibility to work long hours including weekends and holidays

Benefits

We offer a competitive salary package along with accommodation, transportation, medical insurance, annual leave, and other benefits.

This is an excellent opportunity for an experienced Resort Manager looking for a new challenge in a dynamic environment. If you have a passion for hospitality and a drive for success, we would love to hear from you.

Note

This position is open to all nationalities; however, some locations may have preferences. Language requirements are as applicable to the role.