Quality Specialist
Location: Jeddah – Saudi Arabia
Employment Type: Full-time
Role Overview
We are seeking a dedicated Quality Specialist to join our team. The successful candidate will play a key role in implementing quality improvement and risk management principles, supporting accreditation standards, and fostering a culture of excellence across the clinic.
Skills & Abilities
Essential
- Facilitate and assist in the implementation of Quality Improvement and Risk Management principles.
- Provide support, training, and guidance to all clinic units to meet JCI and CBAHI standards.
- Issue, control, and review policies and procedures to ensure compliance with standards.
- Monitor activities, compile reports, and observe performance trends within the facility.
- Document, monitor, and analyze variance reports, medication errors, and sentinel events; develop action plans to reduce risks.
- Encourage staff to improve the work environment and reduce workplace risks.
- Benchmark performance indicators against local and international standards to drive improvement.
- Facilitate Failure Mode and Effects Analysis (FMEA) projects.
- Monitor and validate the results of performance indicators.
- Develop and update a risk management program and registrar annually with relevant departments.
- Demonstrate excellent interpersonal and communication skills.
- Fluent in written and spoken English.
Desirable
- Ability to work effectively under pressure.
- Strong computer skills and proficiency with healthcare-related software.
Qualification & Experience
- Bachelors Degree in Nursing, Quality, or another healthcare-related discipline.
- Experience:
- Minimum of 4 years of related experience with a Masters degree, OR
- Minimum of 6 years of related experience with a Bachelors degree.
- Certifications:
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Professional in Healthcare Risk Management (CPHRM) or other related healthcare certifications.
What We Offer
- A collaborative and supportive work environment.
- Opportunities for professional growth and continuous learning.
- Competitive compensation and benefits package.
- The chance to contribute to a culture of quality and patient safety.